UX | UI

Enhancing

Filtering

Experience

The redesign project aimed to overhaul an existing filtering system to address its usability issues and improve the overall user experience and user interface.

The primary goal was to create a more intuitive, responsive, and user-friendly system that enhances user satisfaction and efficiency.

Overview

Background

The original filtering system had become outdated. Users faced slow performance, frequent errors, and a complex interface that hindered their ability to efficiently apply filters and access necessary information.

These challenges underscored the need for a comprehensive redesign focused on improving both UX and UI.

Before

Problems

Complex User Interface:

The interface was cluttered and not intuitive, making it difficult for users to navigate and apply filters.

Inefficient Filtering Process:

Users had to repeatedly configure common settings due to the lack of quick filters and the inability to save filter settings.

Difficulty in Exporting Issues (Tasks) :

The process of exporting filtered issues was cumbersome, especially when using the same filter settings frequently.

User Frustration and Low Productivity:

Slow performance and frequent errors led to user frustration and decreased productivity.

Design Process:

User Research:

Conducted user interviews and surveys to gather insights into their pain points and needs.
Analyzed user feedback and system usage data to identify critical issues and areas for improvement.

Design and Prototyping:

Created wireframes and prototypes to visualize the new design.
Conducted usability testing sessions to gather user feedback and iteratively refined the design.

Focus on Usability:

Prioritized a clean, intuitive, and responsive user interface to enhance the overall user experience.
Implemented features based on user needs and feedback, such as quick filters and the ability to save and reuse filters.

Key UX/UI Improvements:

Simplified User Interface:

Redesigned the interface to be clean, intuitive, and easy to navigate, reducing the cognitive load on users.

Quick Filters:

Introduced quick filters allowing users to apply commonly used filters with a single click, significantly improving efficiency.

Saving and Reusing Filters:

Enabled users to save and name different filter configurations for easy reuse.
Implemented a feature to save one specific filter as a default setting, streamlining the process of exporting issues (Meldungen) with consistent filter criteria.

Improved Usability and Efficiency:

Simplified the process of applying filters and exporting issues, reducing the time and effort required.
Enhanced real-time feedback and customizable filters to provide a more responsive and user-friendly experience.

Results:

The redesigned filtering system delivered substantial improvements in both UX and UI.

Enhanced Usability:

Simplified and streamlined the user interface, making it more intuitive and easier to navigate.
Added quick filters and the ability to save and reuse filters, significantly boosting user productivity and satisfaction.

User Satisfaction:

Positive user feedback highlighted the improved experience and ease of use.
Higher adoption rates indicated increased user satisfaction and engagement with the system

Conclusion:

The redesign of the filtering system successfully addressed the shortcomings of the previous version, offering a more intuitive, efficient, and user-friendly solution. This case study highlights the critical role of user-centered design and iterative development in enhancing user experience and satisfaction.

The introduction of quick filters, saved filters, and reusable filters has notably improved the efficiency and experience for users, particularly those frequently exporting issues (Meldungen) with consistent filter settings.